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Monday, July 22, 2024

Chick-fil-A Faces Legal Heat Over Delivery Pricing Controversy

Chick-Fil Class Action Lawsuit

Chick-fil-A is actually one of the biggest and most famous Fast-food restaurant chains in the United States, and it is mainly famous for its tasty chicken bites, great service, and cool lemonade. Combine all that together, and you get like the perfect meal for any day, you know? But among all this, you might be wondering why there is a lawsuit against Chick-fil-A, right? Well, if you want to know more about this Chick-Fil Class Action Lawsuit, then just keep on reading because we are about to cover the nitty-gritty details of this lawsuit, what went down, what’s the status now, and all those things. Here we go.

Why This Chick-Fil Class Action Lawsuit In The First Place?

A class action case has put Chick-fil-A in hot water. This is the place where we go for tasty chicken nuggets and great service. What’s wrong though? Supposedly lying to customers about how much their delivery service costs. What’s going on? Let’s break it down so you can see if you can learn anything from it.

The Backstory

It is said that Chick-fil-A advertised its delivery as being super cheap. But when customers got delivery, the prices were higher than when they ate in. People basically thought they were paying more than what was stated, which made them feel like they were being charged too much. This is precisely what has led to this lawsuit, and things aren’t looking very good for them.

What Happened and When?

Delivery dates in the case are from November 1, 2019, to April 30, 2021. People in Florida, Georgia, California, New Jersey, and New York made orders through the Chick-fil-A website or app during this time. Let’s fast forward to October 2023. The case starts in Georgia. The lawsuit brings up the price differences in delivery orders and tries to get customers who were hurt paid back. February 15, 2024, is the last day to file a claim for a share of the payment.

What’s in the Settlement?

Chick-fil-A decided to settle for $4.4 million without saying they did anything wrong. There are two parts to the settlement: $1.45 million in cash and $2.95 million in gift cards. You see, between November 1, 2019, and April 30, 2021, if you bought delivery through the Chick-fil-A website or app, you could get up to $29.95 in cash or gift cards. But the exact amount you get will depend on how many people make claims.

How to Get Your Share

You should have gotten an email about how to file a claim if you are qualified. You have until February 15, 2024, to print out and send in a form in order to get your share. Don’t forget the due date, or the deal will not pay you anything. All in all, Chick-fil-A is paying $4.4 million, but they haven’t said they did anything wrong. Legally, this means they agreed to settle to avoid more court costs and trouble, but they still say they didn’t lie to their customers.


Parul is an experienced blogger, author and lawyer who also works as an SEO content writer, copywriter and social media enthusiast. She creates compelling legal content that engages readers and improves website visibility. Linkedin

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