Nowadays, it is like that way too pushy and kinda shady product-selling calls don’t seem to stop, even if you have signed off for many by this point. And that’s what a guy named Mark Dobronski was facing, and after getting frustrated for way too long, he decided to take it to court. And that’s pretty understandable as well as relatable, don’t you think? Well, sure enough, he is so sick and tired of that kind of call that he took the Family First Life (FFL) company and some related individuals and companies to court. And in this post, we’ll just go over the details of Family First Life Lawsuit, so, just keep on reading.
First of all, if you’re wondering like by the way, what is FFL? It is the company where insurance agents and people who want to purchase policies are connected. At first glance, it seems simple, but once the calls start coming one after the other, it is all different, you know? Sure enough, he is not making any allegations against FFL just alone, the so-called major insurance companies like United of Omaha, Americo Financial, and Great Western Insurance have found themselves caught up in this legal mess, so, let’s just go over the details of it all.
What’s the Big Problem Here?
As per the details that are already out, you see, as Mark pointed out that these were not the regular annoying telemarketing calls, you know? Like, he believes that they broke the rules that were supposed to be there to protect him, like the Telephone Consumer Protection Act (TCPA), and this was just a pure violation of it. The TCPA states that companies must get your permission before they can use robocalls or other automated messages to contact you.
Just so you know though, there are also laws from Michigan that grant the authority to use and protect communication by the companies, such as the Michigan Telephone Companies as Common Carriers Act, and another one called the Michigan Home Solicitation Sales Act, did you already know about these? In this case, though, Mark says that these calls not only took his time but also intruded on his privacy, so yes, it pretty much is quite a serious matter.
What Actually Happened?
If you aren’t keeping up with this case just yet, well, you should definitely get to know that from July 2021 to February 2023, Mark states that he received a total of 56 calls from FFL or their affiliates. Not just that though, it was not a human talking on the other end, the method of call by which these calls were made was referred to as an “autodialer” which is a machine that spews calls like popcorn without anyone calling them manually. Just so you know though, in some cases, the calls were just silent air, while at other times, the other person chose false names and numbers to mislead him into answering.
Sure enough, Mark finally became wise to the game, and that’s the reason why he switched to a “canary trap”, you know, a kinda trap to give false info during a call. If they were to call once again, he’d exactly know who it is.
All In All, What’s FFL Allegedly Up To?
Well, as far as what is already out there, you see, FFL has broken the law by pushing telemarketer agents to do the things that they were doing. Well, why? Because according to Mark, FFL agents were trained to use those tactics, they were given the lists of phone numbers, and they were also provided with the tools to make the calls, so, yes, they’re the ones in the wrong here.
And what is even worse? Well, it is just that they also neglected the do-not-call lists and merely acted in accordance with people’s request, “Stop calling me!” This is supposedly FFL’s behavior on the way they will be able to issue commands that violate the TCPA.